Service
E-commerce Development
Create online buying experiences that are fast, trustworthy and connected to the inventory, fulfilment and finance systems behind them.
What this service covers
Commerce that works front to back
A beautiful storefront is only half of e-commerce. Orders must reach the warehouse, stock levels must stay accurate, refunds must reconcile and customers must be kept informed. When those connections are weak, growth creates chaos.
We design and build commerce experiences on platforms or custom stacks, depending on your catalogue complexity, sales model and integration needs, and we connect them properly to the operational systems behind the scenes.
Typical scope includes
- Direct-to-consumer online stores
- B2B ordering portals with account pricing
- Multi-vendor marketplaces
- Headless commerce front ends
- Commerce integrations with ERP, inventory and logistics
Business problems
Challenges we help you solve
Checkout abandonment
Slow pages, surprise costs and long forms cause shoppers to leave before paying.
Inventory mismatches
Stock shown online does not match the warehouse, leading to cancellations and disappointed customers.
Manual B2B ordering
Trade customers still order by email or phone because the website cannot handle their pricing or terms.
Platform limitations
The current platform cannot support new channels, markets or product types.
Capabilities
What’s included
Product discovery
Fast search, filtering and merchandising so shoppers find the right product quickly.
Optimised checkout
Streamlined, mobile-friendly checkout with trusted payment options.
B2B commerce features
Account-specific pricing, quick order, approvals, credit terms and reorder lists.
Inventory and order sync
Real-time integration with ERP, warehouse and shipping systems.
Personalisation
Recommendations and targeted content based on behaviour and segments.
Commerce analytics
Funnel, product and customer reporting to guide merchandising decisions.
How the engagement works
Working together
We prioritise changes that improve conversion and operational efficiency, and measure the effect of each release.
- Platform and architecture assessment before build
- Catalogue and data migration planning
- Staged launches with performance monitoring
- Post-launch optimisation based on analytics
Technology choices
Relevant technologies
Platform choice depends on catalogue size, sales channels, customisation needs and in-house skills.
Approaches
- Hosted commerce platforms
- Headless commerce
- Custom builds with Laravel or Node.js
Front end
- React
- Next.js
- Vue.js
Integrations
- Payment gateways
- ERP and inventory
- Shipping and tax services
- Marketing tools
Delivery stages
How projects progress
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1
Commerce discovery
Review customers, catalogue, channels and operations.
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2
Experience design
Design discovery, product and checkout journeys.
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3
Build and integrate
Develop the store and connect operational systems.
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4
Migrate and test
Move data, test orders end to end and load-test.
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5
Launch and optimise
Go live and improve using conversion data.
Expected benefits
Operational benefits to expect
Benefits vary by organisation and starting point; these are the improvements this service is designed to support.
Smoother buying
Faster pages and simpler checkout reduce friction for shoppers.
Accurate operations
Integrated stock and orders reduce cancellations and manual corrections.
Digital B2B channel
Trade customers order when convenient, freeing sales staff for relationships.
Room to expand
Architecture supports new markets, channels and product lines.
Explore more
Related services
Retail & E-commerce
Connected commerce experiences, smarter merchandising and inventory intelligence.
Learn more about Retail & E-commerceInventory Intelligence
Demand-led stock visibility, replenishment suggestions and early alerts across locations.
Learn more about Inventory IntelligenceAPI Development & Integration
Well-designed APIs and dependable integrations that keep your systems and data in sync.
Learn more about API Development & IntegrationUI/UX Design
Research-led product design that makes complex software clear, usable and accessible.
Learn more about UI/UX DesignFAQs
Frequently asked questions
Answers to the questions we hear most often. If yours is not covered here, our team is happy to talk it through.
Hosted platforms are cost-effective for standard retail. Custom or headless builds make sense for complex pricing, unusual products, marketplaces or tight integration requirements. We help you weigh the options.
Yes. We plan migration of products, customers and order history, preserve search rankings through redirects, and test thoroughly before switching over.
Yes. We implement account pricing, approval workflows, quick ordering and integration with your ERP for credit limits and invoices.
We integrate with established payment providers so card data is handled by their secure systems rather than stored on your servers.
Ready to grow your online sales?
Tell us about your catalogue, customers and current platform, and we will outline your options.
